Privacy Policy

1. Introduction

LuxeSites.io (“LuxeSites,” “we,” “our,” or “us”) provides a platform that lets real estate professionals build and host their own websites. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit luxesites.io, create an account, or use our services (collectively, the “Service”). Please read it carefully.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, phone number, business details, and login credentials you provide when you sign up.
• Billing Information: Payment card and billing details, which are processed and stored by our payment processor (Stripe). We do not store full card numbers on our servers.
• Content You Provide: Logos, photos, listings, copy, and other materials you upload to build your website.
• Usage Data: Information about how you interact with the Service, including pages visited, features used, device and browser information, and IP address.
• Cookies and Similar Technologies: See our Cookie Policy for details.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve the Service.
• Process payments and manage your subscription.
• Communicate with you about your account, updates, and support requests.
• Send product news and marketing communications, which you can opt out of at any time.
• Monitor and analyze usage to improve performance, security, and reliability.
• Comply with applicable laws and enforce our agreements.

4. Sharing Your Information

We do not sell your personal information. We share information only in these limited circumstances:

• Service Providers: With vendors who help us operate the Service — including hosting, payment processing, analytics, and email delivery — under confidentiality obligations.
• Legal Requirements: When required by law or in response to valid legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information, subject to applicable law.
• Opt out of marketing communications at any time.

To exercise any of these rights, email us at support@luxesites.io.

7. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links and Services

The Service may link to or integrate with third-party websites and services. We are not responsible for the privacy practices of those third parties and encourage you to review their policies.

9. Children’s Privacy

The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at support@luxesites.io.